Privacy Policy
Terms and Conditions
Thanks for using our ToneStream app, and now we’ll lay out the terms for you! Before you dive in, please take a moment to read these terms, as they explain what you can expect from us and what we expect from you.
In short, the app and everything in it (including our name, logo, and content) belong to Hear Now Systems, Inc. You can use the app as we’ve designed it, but you may not copy, modify, reverse engineer, translate, or create derivative versions of the app or its content, or use our trademarks without permission.
Hear Now Systems, Inc. is committed to keeping ToneStream useful, reliable, and evolving over time. This means we may update the app or its features, and/or subscription services in the future. If anything is paid, it will always be clearly explained so you know exactly what you’re choosing.
Hear Now Systems Inc. may store and process the personal data you provide for ToneStream so we can deliver and improve the service. It’s your responsibility to keep your device and access to the app secure. Using modified (“jailbroken” or “rooted”) devices can weaken your phone’s security and may prevent ToneStream from working properly.
This app does use third-party services that declare their Terms and Conditions. Link to Terms and Conditions of third-party service providers used by the app:
You should know there are some things Hear Now Systems, Inc. can’t be responsible for: ToneStream needs an active internet connection to work properly, whether over Wi‑Fi or your mobile network.
If you don’t have Wi‑Fi available or you’ve used up your mobile data, the app may not function as expected, and Hear Now Systems, Inc. isn’t liable for any reduced performance in those situations.
Similarly, Hear Now Systems, Inc. is not responsible for how you use the app. You are responsible for keeping your device charged and in working order. If your device runs out of battery or is otherwise unavailable and you are unable to access the Service, Hear Now Systems, Inc. cannot accept responsibility for any impact this may have.
At times, ToneStream relies on third-party providers for certain information and features. While Hear Now Systems, Inc. works hard to keep everything current and accurate, we can’t guarantee it’s always perfect. As a result, we’re not liable for any direct or indirect losses you might experience from fully relying on those app functions.
At some point, we may wish to update the app, which is currently available on Android & iOS. Requirements for both platforms (and any additional systems we decide to extend availability to) may change, so you’ll need to download updates if you want to keep using it.
Hear Now Systems, Inc. doesn’t promise it will always update the app to work with your specific Android or iOS version. You agree to always accept updates when offered. We may also choose to stop providing the app and terminate your access at any time without notice. Unless we say otherwise, upon termination, your rights and licenses end, you must stop using the app, and delete it from your device if needed.
Changes to This Terms and Conditions
We may update these Terms and Conditions from time to time, so please check back periodically for changes. We’ll let you know by posting the updated version right here on this page.
These terms are effective as of 2026-01-12
Contact Us
If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at help@solu.app.
Privacy Policy
We appreciate each and every listener at ToneStream; know that your privacy and your safety are what we value the most—any concerns, always reach out to us. This page explains our policies on collecting, using, and sharing your personal information when you use ToneStream. By choosing to use our Service, you agree to the data practices outlined here. We only collect and use personal information to provide and improve the Service, and we’ll never share it except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection and Use
To provide the best experience, ToneStream may ask for certain personal information like your IP address, browser details, or device characteristics. We only collect and retain what’s needed to deliver and improve the service, as outlined in this policy.
The app also uses third-party services that may collect identifying information. Here are their privacy policies:
Log Data
When you use ToneStream, we may collect Log Data through third-party tools if an error occurs. This helps us diagnose and fix issues.
Log Data can include your device’s IP address, device name, operating system version, app configuration, usage timestamps, and related statistics.
Cookies
Cookies are small data files used as anonymous identifiers, sent to your browser by websites and stored on your device. ToneStream doesn’t use cookies directly.
However, third-party code and libraries in the app might use them to collect data and improve their services. You can accept or refuse these cookies and get notifications when they’re sent. Refusing them may limit some app features.
Service Providers
We sometimes work with third-party companies to help run ToneStream. This includes facilitating the service, performing related tasks, or analyzing how it’s used.
These partners may access your personal information only to complete their assigned work on our behalf. They’re required not to disclose or use it for any other purpose.
Security
We value the trust you place in us with your personal information and use commercially reasonable measures to protect it.
In the understanding that no method of internet transmission or electronic storage is 100% secure, we can’t guarantee absolute protection.
Links to Other Sites
ToneStream may include links to external websites. Clicking them takes you to sites we don’t operate. We recommend reviewing those sites’ privacy policies, as we have no control over or responsibility for their content, practices, or data handling.
Children’s Privacy
While ToneStream is designed for users of all ages, we do not knowingly collect personal information from children under 13. In the case we discover that a child under 13 has provided personal data, we immediately delete it from our servers. Parents or guardians: if you believe your child has shared information with us, please contact us so we can take swift action.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time, so please check back periodically for changes. We’ll notify you by posting the updated version right here on this page.
This policy is effective as of 2026-01-12
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at help@solu.app.